Terms of service

TERMS OF SERVICE

Welcome to WILL LIVING CARE.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, and related features.

By visiting our website, creating an account, placing an order, or purchasing a product from WILL LIVING CARE, you agree to these Terms.

These Terms apply primarily to customers purchasing products for delivery within the United States of America.

1. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state of residence, or that you have obtained the consent of your parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, payment infrastructure, or other services.

2. PRODUCTS AND SERVICES

We make reasonable efforts to display our products, descriptions, specifications, colors, images, prices, and availability as accurately as possible.

However, the appearance of colors and products may vary depending on your device, screen, lighting, or other factors.

We reserve the right to modify, discontinue, limit, or update products or services at any time, subject to applicable law.

Product availability is not guaranteed until an order has been accepted and processed.

3. PRICES

Prices displayed on our website are generally shown in U.S. Dollars (USD) unless otherwise indicated.

Prices may change without prior notice.

Applicable sales taxes, shipping charges, delivery fees, or other charges will be disclosed during the purchasing process where required.

The final amount payable will be presented before the customer completes payment.

4. ORDERS

When you place an order with WILL LIVING CARE, you agree to provide current, complete, and accurate purchase, billing, shipping, and contact information.

Submitting an order does not necessarily constitute our final acceptance of that order.

We reserve the right, where permitted by law, to refuse or cancel an order for legitimate reasons, including:

Product unavailability;
Suspected fraud or unauthorized transactions;
Incorrect pricing or product information;
Payment authorization problems;
Shipping restrictions; or
Errors affecting the order.

If we cancel an order after payment has been successfully collected, we will provide an appropriate refund as required by applicable law.

5. PAYMENT

We may accept payment through payment methods displayed during checkout.

Payment processing may be provided by independent third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

You authorize us and our payment service providers to charge the applicable amount associated with your purchase.

We do not guarantee that every payment method will be available for every customer or transaction.

6. SHIPPING AND DELIVERY

Shipping times displayed on our website are estimates unless expressly stated otherwise.

We will make reasonable efforts to process and ship orders within the timeframe communicated to customers.

If no shipping timeframe is stated, orders will be handled in accordance with applicable U.S. law.

Unexpected delays may occur due to carriers, weather conditions, customs where applicable, supply-chain disruptions, incorrect addresses, or circumstances beyond our reasonable control.

If an order cannot be shipped within the applicable timeframe, we will provide customers with the options required under applicable law.

7. RETURNS AND REFUNDS

Returns, refunds, exchanges, cancellations, damaged products, defective products, and incorrect orders are governed by our Return & Refund Policy.

Our current policy generally provides eligible customers with a 30-day return period from the date of delivery, subject to the conditions and exclusions stated in that policy.

Please review our Return & Refund Policy before completing your purchase.

Nothing in these Terms or our Return & Refund Policy limits consumer rights that cannot legally be waived.

8. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information provided on our website is accurate.

Occasionally, information may contain typographical errors, inaccuracies, omissions, incorrect prices, product descriptions, promotional information, shipping charges, delivery estimates, or availability information.

Where permitted by law, we may correct errors and update information.

If an error materially affects an order that you have already placed, we will handle the situation in accordance with applicable law.

9. PROMOTIONS AND DISCOUNTS

From time to time, WILL LIVING CARE may offer promotional codes, discounts, special offers, or limited-time promotions.

Promotions may have separate eligibility requirements, expiration dates, exclusions, or limitations.

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to modify or cancel promotions where permitted by law.

10. PERSONAL INFORMATION AND PRIVACY

Your submission of personal information through our online store is governed by our Privacy Policy.

We may collect information necessary to process orders, provide customer service, prevent fraud, improve our services, and comply with applicable legal requirements.

Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed, and protected.

11. THIRD-PARTY SERVICES

Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics services, applications, and technology providers.

Third-party services may be governed by their own terms and privacy policies.

To the extent permitted by applicable law, WILL LIVING CARE is not responsible for independent third-party websites or services that are outside our reasonable control.

12. INTELLECTUAL PROPERTY

Unless otherwise indicated, the WILL LIVING CARE name, branding, website content, graphics, designs, photographs, text, logos, and other original materials owned by us are protected by applicable intellectual property laws.

You may use our website for your personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, exploit, or commercially use our protected content without authorization, except where permitted by law.

13. CUSTOMER REVIEWS

Customers are welcome to provide honest reviews, feedback, photographs, and opinions about their experiences with our products and services.

Nothing in these Terms is intended to restrict a consumer's lawful right to provide an honest review or assessment of WILL LIVING CARE, our products, services, or customer experience.

Reviews must not contain unlawful content or violate the legal rights of others.

14. PROHIBITED USES

You may not use our website or services to:

Violate applicable federal, state, or local laws;
Commit or attempt fraud;
Provide false payment information;
Distribute malicious software or harmful code;
Attempt unauthorized access to our systems;
Interfere with website security;
Infringe intellectual property rights;
Harass or unlawfully harm another person; or
Engage in activity that materially interferes with the operation of our store.

We may restrict access to our services where reasonably necessary to protect customers, our business, or our systems and where permitted by law.

15. WARRANTIES AND DISCLAIMERS

We strive to provide accurate product information and reliable service.

Except for warranties expressly provided by us and rights or warranties that cannot be excluded under applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes or limits any warranty, consumer protection, or other right that cannot legally be excluded or limited.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, WILL LIVING CARE will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services where such liability may legally be limited.

This limitation does not apply where liability cannot legally be excluded or limited under applicable federal or state law.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold WILL LIVING CARE harmless from claims, damages, or expenses resulting from your unlawful misuse of our website, violation of these Terms, or infringement of the rights of another person.

This provision does not limit any rights available to consumers under applicable law.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.

The remaining provisions will continue in effect.